Beactive Mobility Ltd - Stores in Lowestoft, Diss & Great Yarmouth


Beactive Mobility - Insurance & Warranties

Insurance & Warranties

Beactive are FSA regulated to advise and provide mobility insurance. It is not a compulsory requirement to have insurance on a mobility product.

We only offer products from a limited number of insurers:
  • Accidental Damage, Fire, Theft and Public liability Insurance from Aviva
  • Extended Warranties from London General Holdings.
We will advise and make a recommendation for you after we have assessed your needs. No fee will be charged for this service

Beactive Mobility are appointed Representative's of First Senior Insurance service Ltd which is authorised and regulated by the FSA. If you have a complaint you should contact the Customer service Manager:
First Senior Insurance
Unit 8 Cotswold Business Park
Millfield Lane
Caddington
Beds LU1 4AR
We are covered by the Financial Services Compensation scheme(FSCS)

You may be entitled to compensation from the scheme if we cannot meet your obligations. This depends on the type of business and the circumstances of the claim
 
Insurance and warranties are available for scooters, powerchairs, stairlifts, electric chairs, adjustable beds, hoists and bathlifts.
 
Ok, lets explain the two types of policy:

1. Comprehensive insurance

like a car insurance, which gives the following benefits:
  • Any Driver
  • Accident Damage
  • Fire Damage
  • Storm Damage
  • Flood Damage
  • Theft or Damage caused by attempted theft.
  • Third party public liability up to two million pounds

2. Extended warranty

this is like an extended warranty you can buy for a washing machine or TV, it gives the following benefits:
  • Unforeseen electrical and or mechanical failure after the manufacturers warranty has expired.
  • It covers all relevant call out charges, labour and parts.
  • If over one year old, the Scooter or Powerchair must have been serviced within last 90 days by approved dealer
  • Extended warranty only available for products under six years old at date of policy commencement
  • For new items, extended warranty must be taken within 45 days of purchasing, this means the second year will commence when the manufacturers warranty expires, otherwise you will lose the first 45 days (this is to prevent fraudulent claims)
  • On both policies, main exclusions are tyres, batteries, motor brushes, fuses and bulbs and any consumable item.
Ask to see the policy for complete wording, including more benefits and limitations. Policies underwritten by Aviva and London General Insurance
 
Call us on 01502 568848 for an up to date price. We will need the following information when you call:
  • The make of the scooter/powerchair/rise and recliner chair/stairlift
  • The Model
  • How much you paid for it
  • The serial number
  • Date you purchased it
  • How old it is
  • Date you would like cover to start
  • If a scooter or powerchair, the maximum speed (4mph or 8mph)
  • Your name and address details
  • We will then send the application to you with a KEY FACTS sheet for you to read and, if you wish to go ahead, you insert your card details, sign it and send direct to the insurance company in the envelope provided.

Contact Us

Simply call us to speak to a Mobility Advisor, book a free product demonstration, ask for advice or book a scooter service. Click here for contact details.

Beactive Mobility Ltd - Stores in Lowestoft, Diss & Great Yarmouth
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Beactive Mobility Ltd - Stores in Lowestoft, Diss & Great Yarmouth